How Should Apparel Retailers Cope With The Problem Of Return And Replacement?

< p > < a target= "_blank" href= "//www.sjfzxm.com/" > clothing < /a > sales process, returns, replacement occurs frequently, shopkeepers or purchasers should grasp the skills of return and exchange, avoid disputes in return, or affect the normal business of shops. < /p >
< p style= "text-align: center" > img align= "center" border= "0" alt= "src=" /uploadimages/201404/07/20140407124700_sj.JPG "/" < < >.
< p > < strong > 1, return < /strong > /p >
< p > < a href= > //www.sjfzxm.com/news/index_c.asp > shop > /a > sales return often happens. In such a case, it is best to handle barter. If it is a pure return product, we should pay attention to: < /p >
< p > 1) the original invoice must be recovered and cancelled, and the cash should be returned with the reserve fund, and the record should be clearly recorded at the time of checkout. < /p >
< p > 2) rearrange the returned garments and go straight to the shelves if there are no defects. < /p >
< p > 3) if you need to return the supplier, fill in the return form. < /p >
< p > 4) if it can not be processed in the above way, it is classified as a cost loss garment and deducted from stock. < /p >
< p > < strong > 2, exchanging goods < /strong > < /p >
< p > the process of exchanging goods is as follows: < /p >
< p > 1) when the shopkeeper discovers that clothes that do not conform to the requirements, he should change the procedures immediately. < /p >
< p > 2. The shopkeeper immediately collate the clothes that should be changed. At the same time, contact the supplier for replacement. < /p >
< p > 3) the supplier receives the notification from the owner of the store and carries the corresponding change clothing to the shop for acceptance and replacement during the time limit stipulated in the supply contract. < /p >
< p > the traditional way of purchase return is physical reversion, and the logistics cost is high. < /p >
< p > in order to reduce the logistics cost in the return project, the store usually adopts the method of negotiating with the supplier immediately after the confirmation of the garment is eliminated, and discussing the return processing method after 2 months or 3 months, and strives to reach a "return processing agreement" and return the goods in the following two ways: < /p >
< p > 1) to reduce the price of the garment at a time. < /p >
< p > 2) make the costume a special promotional dress. This modern return processing method can not only substantially reduce the logistics cost of returns, but also add rich content to the promotional activities of stores. < /p >
< p > 3) if the a href= "//www.sjfzxm.com/news/index_f.asp" > goods > /a > flow cost is less than the price reduction loss, and when the physical return method is adopted, the store shall arrange the replenish and withdraw shelves and the display shelves in addition to arrange in a timely manner to ensure the continuity of the convergence process. < /p >